You
are allowed as many
revisions as needed
until you are 100%
satisfied with your
product. We put in
110% effort to make
you 100% satisfied!
Q.
What
are the payment terms?
A.
To
start working on your
project we will need
an initial payment
of $49. After the
concept is approved
we will need 50% of
the total project
cost. Once the project
is completed and you
are 100% satisfied
you will pay the remaining
50%
Q.
What
are my payment options?
A.
As
for now we only accept
payments through PayPal.
PayPal is versatile
and allows you to
pay with credit, debit,
or check. If you do
not have a PayPal
account please visit
this link to set one
up, it only takes
several minutes https://www.paypal.com/
Q.
What
is the average turn
around time for projects?
A.
Our
turn around times
are very fast compared
to the industry standard.
We have dedicated
teams of professionals
working within their
expertise so they
are not bogged down.
We can meet any deadline
you specify.
Q.
What
programs do you create
the art in?
A.
For
graphic design we
us Adobe Illustrator
and Photoshop.
Q.
What
file formats will
my final files be
in?
A.
Final
files for graphic
design will be provided
to you in Adobe Illustrator,
High Resolution PDF,
Ready for print JPG
or Gif images. If
there are specifics
that you need we will
accommodate you.
Q.
If
the files are to large
to email, how will
I get my final product?
A.
We
have several solutions
for this problem.
We typically upload
large finished files
to an FTP website
so that you can easily
retrieve them. Also
we can use a web sending
service if you prefer.
Both options are very
safe.
